NTRsupport Pro is a free trial software application from the Remote Computing subcategory, part of the Network & Internet category.
The app is currently available in English, French, German, Italian, Spanish and it was last updated on 2009-05-01. The program can be installed on WinXP, WinVista, Win7 x32, Win2000, Windows2000, Windows Vista Ultimate, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise.
Built to decrease travel costs and increase support efficiency, NTRsupport Pro is a remote support solution for IT Professionals and SMBs: powerful, portable, and easy to use.
Take complete control of a customer's desktop to diagnose a problem, implement a fix or demonstrate a solution. Only an Internet connection is required
Session Assignment and Scheduling
Integrate your support operation into your overall agenda. The sessions you assign go directly into your NTRsupport Pro calendar and can be imported to your Outlook agenda in one click via iCal files.
NTRsupport Pro packs all you need for effective remote support into a small, self-contained widget.
Temporary installation of dynamic client software on the customer's PC lets you keep working even when the customer is not present, eliminating downtime and creating flexibility at both ends of the support exchange.
Gather and save or export details about the operating system, service packs, IP configuration, memory, and much more - without customer assistance.
Reboot/Reconnect in safe mode
Install applications, upgrades, or patches on unattended computers or guide non-technical users through product installations or upgrades without exiting the support session or requiring user intervention.
File Transfer and Remote Printing
Easy drag and drop file transfer lets you apply patches, send URLs and updates, or receive log files with customer-approval. Print remote documents locally without having to configure printers.
Any record of the support exchange disappears from the customer computer immediately after the session ends, making your support as non-invasive as it is immediate.
Support or train up to 8 customers through simultaneous sessions in which all remote support to PC capabilities are available.
NTRsupport Pro (version 1.0) has a file size of 404.48 KB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 98 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.